LOPEZ, Benjamin. Modeling and Analysis of Product Evaluation Using Star Ratings, Reviews, and Helpfulness Metrics. Journal of Computer Science and Software Applications, [S. l.], v. 2, n. 4, p. 8–12, 2022. Disponível em: https://www.mfacademia.org/index.php/jcssa/article/view/122. Acesso em: 30 apr. 2025.